Marianne Rutz

Marianne Rutz Founder Rutz Consulting

Marianne is the owner and founder of Rutz Consulting, a firm which specialises in helping companies achieve Operational Excellence. With a masters degree in travel and tourism, and over 20 years of experience in leading large operations in the multilingual contact centre world, Mariannes passion to bring success into firms has shown impeccable results.

As a Swiss National, married to an English man, currently living in Scotland. Marianne travels all over the world within the multilingual contact centre enviroment implementing her signature LEAP Operational Delivery Framework. With a strong passion for people, Marianne also delivers her weekly podcast to expand her knowledge to her audience, “the Operational Excellence Show” with Marianne Rutz. In a world of ever changing technology and environment, Marianne is keen to ensure busineeses follow suit and deliver excellent service to their customers.

In her spare time, Marianne is a keen advocate for helping women return to the workplace following Cancer, having recovered from her personal battle in recent years. She regularly fundraises and also raises awareness of the work her local Maggies centre does. She also loves to travel the world, where possible with her family included.